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FREQUENTLY ASKED QUESTIONS:
* HOW DOES PAYPAL WORK?
You just click on the paypal logo and then select a user id and password. PayPal is the instant and secure online payment service that allows people and businesses to send and receive money by email from bank accounts or credit cards. With nearly 8 million members and growing, PayPal is the world's first and largest Internet-based payment service, and the #1 financial site on the Internet. PayPal is the preferred payment service for online auctions, online community and group Websites, and is seeing tremendous growth in e-commerce transactions for small businesses. PayPal members send approximately $8 million in more than 160,000 payments each day. Free to consumers, PayPal can be used from PCs or web-enabled mobile phones. For more information, please visit www.paypal.com.
* WHEN WILL MY PACKAGE ARRIVE?
As soon as we get confirmation from PayPal, we will send the package out the next day. The books are sent priority mail and arrive within two days. The smaller books and CDs are sent first class mail and usually arrive within the week of purchase.
* WHAT IF I DON'T LIKE THE PURCHASE?
Just send it back saying why you didn't like it, and we will refund your amount. If the package is damaged, and you want another one, then we will exchange the package. We have made more than 100 sales across the country and have had no problems with damaged packages and no returns from disatisfied customers.
* WHAT IF I WANT TO SEND A CHECK?
That's no problem. As soon as we get your check or money order, we send out the package by the next day. The timing of arrival is the same as credit card purchases except for the length of time it takes us to get your payment.
* WHERE DOES THE REVENUE FROM THE SALES GO?
We are a non-profit production organization dedicated to promoting understanding among diverse communties through the arts, education and media projects. Most non-profits have a difficult time getting operating revenue because most funding is geared toward producing projects only. Your contribution by donations or by buying our books and CDs is a way for us to continue our quality programming and covers costs that funders usually don't cover such as office rental, phone and utility costs, insurance, grantwriting for future projects and most importantly, the creation and promotion of quality CDs and Books from our outreach projects so you, our community, can enjoy them.
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